Product

Three modules. One communication layer for the practice.

Healthline AI combines voice agents, workflow automation, and clinical audit into a single platform — so structured outreach runs itself, escalations land cleanly, and every interaction is recorded.

1AI Voice Agents

Conversational outreach, fully configurable.

Human-paced voice agents that handle structured calls end-to-end — recall reminders, adherence checks, screening invitations. Each agent is tuned to your clinical protocol, your tone, and your escalation rules. Every call produces a real-time transcript, a structured outcome, and a clinical record entry.

Practice-specific scripts

Approved by you, version-controlled, updated in minutes.

Real-time escalation

Side-effects, safeguarding, anything off-protocol — routed instantly.

Multilingual

English, plus the languages your patient population needs.

Transparent identification

Patients are told they're speaking with an AI agent. No ambiguity.

2Workflow Automation

Clinical templates, live in days.

Deploy expert-approved workflows — statin adherence, cervical and bowel screening, chronic disease follow-up — without an IT project. Upload a patient list, configure escalation, launch. We handle pacing, retries, opt-outs, and structured outcomes.

Pre-built templates

Co-designed with practising GPs and validated in production.

CSV in, structured outcomes out

No EHR integration required to run a campaign.

Automatic pacing

Time-of-day rules, retry logic, opt-out handling — built in.

Bring your own protocol

Adapt any template, or commission a new one with our clinical team.

3Clinical Audit & Analytics

Every interaction, structured and auditable.

Population-level insight without manual extraction. Full transcripts, outcomes, durations, and escalations — all queryable, all exportable. Built to plug straight into CQC evidence and NHS reporting.

Full audit trail

Every call, every outcome, every escalation — timestamped and immutable.

CSV + PDF export

For CQC, NHS reporting, or internal QI work.

Live dashboards

Acceptance rate, escalation rate, average call length — at a glance.

Cohort analytics

Compare outcomes by demographic, list segment, or workflow version.

See it in your practice.

A 20-minute walkthrough on real workflows — no slides.

Talk to us