AI Voice Assistants for a Smarter, More Efficient Practice
We build targeted voice AI solutions that automate routine tasks, save your practice money, and free up valuable staff time. No complex installations, just immediate impact.
Practical AI Automations for Primary Care
Automated Sample Labeling Assistant
The Challenge
Incorrectly labelled patient samples lead to rejected tests, wasted resources, and delays in care. Staff spend valuable time guiding patients through the process manually.Our Solution
A simple, automated voice interface that patients can call. It provides clear, step-by-step instructions for correctly labeling their sample and placing it in the right location.The Impact
£0Annual savings per practice
Reduced errors, staff time savings, and faster patient care.
Why Is This Necessary?
The Strain on UK Primary Care
15+ Million
Patient calls to GP practices go unanswered each year in the UK30 Minutes
The average time a patient can spend waiting in a phone queue32%
of older adults are unable to navigate complex GP online booking systemsBurnout Crisis
Receptionists facing high workloads and stressful environments are experiencing rising levels of burnout
Technology Built for Trust & Safety
Clinically-Led and Secure by Design
Human-like Empathy
Our AI's responses have been rated as more empathetic than those of physicians, ensuring patients feel heard and understood.High Triage Accuracy
In tests, our underlying technology correctly triaged 100% of critical neurosurgery emergency cases, demonstrating its reliability.Secure Integration
We connect securely to NHS clinical systems (EMIS, SystmOne, Vision) using standard APIs, with a human-in-the-loop interface for staff oversight.Gold-Standard Compliance
Our solutions are built to meet the highest standards, including the NHS DSP Toolkit, UK GDPR, and the DCB0129/0160 clinical safety frameworks.
Our Team
Built by a coalition of clinicians and innovators from
NHS Doctors & Primary Care Network Directors
Medical & Engineering Students from Imperial College London
The Vision
A Future with Zero Barriers to Access
Our Long-Term Goal: The AI Receptionist
The front desk is the heart of a GP practice, but it's also a major bottleneck. Our ultimate vision is to eliminate long phone queues and missed calls entirely.
The Healthline AI Receptionist will handle inbound patient calls with human-like empathy and precision, freeing up your reception staff to focus on complex cases that require their expertise. Currently in development pending regulatory approval.
Start Automating Your Practice Today
Ready to see how a targeted voice AI solution can reduce your costs and administrative burden? Reach out to us to try our demo.